Advising Staff

Faculty/Staff Member About
Daniel Byrd

Daniel Byrd

Academic Advisor
828-262-6557 (phone)
Leon Levine Hall 101K

Program(s): Communication Sciences & Disorders and Nutrition and Foods


  • PhD and MS, Social Studies Education, University of Georgia
  • BS, Psychology, Auburn University

Areas of Interest: Academic Advising, Student Success, Career Exploration, Social Justice

Biography: Daniel has served in a variety of educational roles, including teaching, guidance, and administration. He enjoys seeing App State students graduate and achieve their highest potential. Daniel also likes good music, cooking, watching the Atlanta Braves, and relaxing at home with his wife and cats.

Appointments: Click here to schedule an appointment with Daniel.

Matthew Crump

Matthew Crump

Assistant Director of Advising Academic Advisor
828-262-6526 (phone)
828-262-8975 (fax)
Leon Levine Hall 101P

Program(s): Nursing and Health Care Management  


  • Ed.S, Higher Education, Appalachian State University
  • MHA, Master of Health Administration, Pfeiffer University
  • BS, Recreation Management, Appalachian State University
  • AAS, Mechanical Engineering Technology, Caldwell Community College & Technical Institute

Areas of Interest: Areas of Interest: Academic Advising, Student Success, Retention, Organizational Culture, Higher Education Policy, Leadership, Access, Equity, Diversity

Biography: Prior to coming to ASU, Matt worked for the NC Community College System where he served in many different roles in Student Development. Matt is an avid outdoorsmen and enjoys traveling with his wife. 

Appointments: Click here to schedule an appointment with Matt.

Catherine Sherrill

Catherine Sherrill

Student Records (Gi-O)
828-262-6718 (phone)
828-262-8975 (fax)
Leon Levine Hall 101T


  • MA, Higher Education, Appalachian State University

  • BFA, Drawing and Painting, University of Georgia

Areas of Interest: Student Success, First Generation College Students, Transfer Students, International Education, Diversity, Social Justice.

Biography: Catherine has been serving students in the Beaver College of Health Sciences since 2012.  She completed her MA in Higher Education in May 2018, further developing her interests in advising and student support. Catherine is also a Transfer Mentor at ASU and a certified mediator for the North Carolina Office of State Human Resources.  As a staff member at ASU, she enjoys connecting with international students and visitors and volunteering with AppKIDS.  Catherine balances work with practicing yoga, running, travelling, and enjoying time with her son.


Caroline Burgess

Administrative Assistant
828-262-8974 (phone)
828-262-8975 (fax)
Leon Levine Hall 101D


  • MA, Higher Education-Community College and University Leadership, Appalachian State University
  • BS Psychology, Appalachian State University

Areas of Interest: Failure Prevention, School Counseling, School Psychology, Religious/Spiritual Therapy, Animal Assisted Therapy

Biography: Caroline graduated from Appalachian in May 2015 where she spent her time as a student employee in the BCHS Dean's office. She graduated with a BS in Psychology and a minor in marketing. She graduated from Appalachian in December 2017 with her Masters in Higher Education. She enjoys cooking, hiking, reading, and spending time with her adopted pit-bulls, Holmes and Pearl.

Hera Haas

Hera Haas

Student Records (P-Z)
828-262-8152 (phone)
828-262-8975 (fax)
Leon Levine Hall 101M

Biography: Hera has been employed at Appalachian State University for ten years, most recently as a Student Services Specialist in the Registrar's Office. She finds fostering student success very satisfying and has a soft spot for high risk students. She also embraces diversity.  Hera finds peace in music, the woods and the beach and enjoys cooking, gardening, and the gift of her three children.

Janice Koppenhaver

Academic Advisor
828-262-6527 (phone)
828-262-8975 (fax)
Leon Levine Hall 101H

Program(s): Social Work and Public Health


  • MA, Public Administration, Minnesota State University – Mankato
  • BS, Community Health Education, UNC-Greensboro

Areas of Interest: Student Success, At Risk Students, Career Exploration, and helping students think about volunteering and student employment that prepares them for a career.

Biography: Prior to joining Academic Advising and Support,Janice began her career at Appalachian in the College of Education’s Teaching Fellows/Appalachian Educator’s program where she worked from 2006-2015.  She has also worked as a health professions advisor at a small college, a training & employee relations officer for a local government, as the management development specialist at a healthcare facility, and as a health educator for a district health department. She enjoys gardening, volunteering, and exploring walking trails in Watauga County as well as traveling and spending time with her family.

Appointments: Click here to schedule an appointment with Janice.

Celeste Crowe

Celeste Crowe

Director, Health Professions Advising
828-262-8970 (phone)
828-262-8975 (fax)
Holmes Convocation Center 038/Leon Levine Hall 101N


  • Certificate, Core Concepts in Public Health, University of North Carolina
  • MS, Biology, East Tennessee State University 
  • BS, Biology, East Tennessee State University 

 Areas of Interest:  Health Professions Advising, Student Success, Disadvantaged and Underrepresented Students, Health Policy, Access and Equity, and Leadership 

Biography:  Celeste worked at ETSU, Tusculum College, and Union College before arriving at Appalachian in 2007.  She is active in many professions associations; currently serving as HPANC President and NAAHP 2018 National Meeting Co-chair.  She enjoys dance, pilates, travel, college sports, and being CeCe to her niece.

Appointments: Click here to make an appointment with Celeste.

*Celeste is in her Holmes Convocation Center office on Mondays, Tuesday afternoons, Wednesdays, and Thursdays. Celeste is in her Leon Levine Hall office on Tuesday mornings and Fridays.*

Travis Erickson

Academic Advisor
828-262-6530 (phone)
828-262-8975 (fax)
Leon Levine Hall 101R

Program(s): Exercise Science


  • MS, Human Performance, University of Wisconsin at La Crosse
  • BS, Exercise Science, University of Wisconsin at La Crosse

Areas of Interest:  Academic Advising, Student Success, Exercise Science 

Biography:  Travis served as a collegiate coach, program director, and (most recently) an Exercise Science faculty member at Appalachian prior to becoming an academic advisor for the Beaver College of Health Sciences.  He enjoys helping students uncover their true potential while allowing them to explore all of their options at Appalachian.  Travis enjoys messing around with different kinds of technology, lifting weights, and watching sports and traveling with his wife and dog.

Appointments: Click here to make an appointment with Travis.

Tron Buff

Academic Advisor
828-262-6528 (phone)
Leon Levine Hall 101F

Program(s): Exercise Science


  • MA, Higher Education, Appalachian State University
  • BA, History, North Carolina State University

Areas of Interest: Academic Advising, Student Success, Transfer Student Transition, Student Athletes

Biography:Before coming back to ASU, Tron taught History and served as an academic advisor at Wake Technical Community College in Raleigh.   He enjoys reading, music and sports.  Mostly, though, he prefers to spend time with his dog and the two of them continue to seek a way to make fall arrive a little earlier and winter last a little longer.

Appointments: Click here to make an appointment with Tron.

Callie Hutchens

Academic Advisor
828-262-6529 (phone)
Holmes Convocation Center 039/Leon Levine Hall 101E

Program(s): Recreation Managment and Health & Physical Education


  • MA, Clinical Mental Health Counseling, Appalachian State University
  • BA, Interdisciplinary Studies, Appalachian State University

Areas of Interest: Academic Advising, Student Success, Career Exploration, Resource Referrals, Transfer Student Transition and Wellness

Biography: Callie is a Nationally Certified Counselor and has worked in the NC Community College system as Academic Advisor, Career Counselor, and Personal Counselor. She has experience working in residential camping camping and facilitating expressive arts groups. Callie enjoys playing music, cycling, and gardening with her husband and dog. 

Appointments: Click here to schedule an appointment with Callie.

          *Callie is currently in her Holmes Convocation Center office Mon-Fri. Callie is not holding office hours in Leon Levine Hall*

Jessica Guggenheimer

Executive Director
828-262-8486 (phone)
828-262-8975 (fax)
Leon Levine Hall 101V


  • MA, Student Personnel Administration in Higher Education, Ball State University
  • BA, English, Ball State University

Areas of Interest: Academic Advising, Career Readiness, Collaborative Learning, Retention, Second Year Students, Study Strategies

Biography: In her 20+ year career Jessica has devoted herself to student success through a myriad of roles, programs, workshops, classes and individual relationships.  She enjoys reading, walking, listening to music and hula-hooping, although not all at the same time.  She also loves spending time with her family and friends, exploring art and enjoying a good meal.

Tina Beshears

Student Records (A-Gh)
828-262-8151 (phone)
828-262-8975 (fax)
Leon Levine Hall 101 L

Biography: Tina has worked at Appalachian for 26 years, where she started in the College of Arts and Sciences, before joining the Beaver College of Health Sciences team in 2018. Tina is a local from Blowing Rock, North Carolina where she grew up riding horses and being a trail guide for nine years. She is a proud mother, and an expectant grandmother, who in her spare time quilts.

Tina loves working for the College of Health Sciences in an environment where she looks forward to coming to work, even on Mondays!